Practice what happens in store.
Build around the questions, objections, and choices associates meet in customer conversations.
Why FloorRepsConfidence starts
Confidence starts
with practice.
Retail associates need more than product information. They need the opportunity to use it in a conversation—before a customer is waiting.
Built around the conversationThe retail floor
The retail floor
is where it matters.
FloorReps is a retail sales practice platform from RadiusComm. It gives associates a place to rehearse customer situations, receive coaching, and make a focused next attempt.
Our approach starts with a retailer's products, services, and selling standards. Those become scenarios an associate can recognize and skills a manager can discuss.
The aim is practical: help teams ask better questions, explain value clearly, handle concerns accurately, and guide a customer to an appropriate next step.
Make the next step specific.
Connect feedback to the conversation and the behaviors the retailer wants to develop.
Let the evidence guide expansion.
Agree on how a program will be evaluated, review progress, and distinguish practice scores from business results.
From one team to a retail programBring your hardest
Bring your hardest
customer question.
We can start there.
Talk about your team ↗National retailers can begin with a focused pilot and an enterprise requirements discussion. Growing chains and independent stores can start with the customer situations their teams face most.